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We at GIR are committed to provide professional services to take care of Total Logistics needs of our customers and make them satisfied every time.

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Vendor Policy

GIR would strive to conduct its business in a manner that reflects its vision and brand essence. As the sourcing base expands, GIR will only do business with vendors as partners who are committed to a long term relationship focusing on mutual growth and trust.

Regulatory Compliance

All Partners of GIR must operate within the bounds of all applicable laws. They must also adhere to the governing standards of the country and international countries in which they conduct business. If at anytime a Partner ceases to meet any statutory and/or other requirement of the country in which they are doing business, GIR reserves the right to immediately cancel all its outstanding orders with that Partner as well as terminate its agreement with the Partner.

Environment Friendly

GIR is committed to protecting the environment wherever it does business. As a responsible entity we will favor those partners who share our commitment to the community and the environment, as well as those who conform to all local requirements regarding environmental codes and guidelines.

Partner Registration

All potential partners are required to undergo the registration process to be considered for business with GIR. On successful completion, the partner would be added to GIR's Supplier Base and a registration code would be provided. Only registered partners would be considered for new business opportunities. The registration code would be rendered inactive for partners not meeting the requirements of the registration process. Once deactivated, partners would be required to go through the registration process again.

Code of Ethics

GIR expects the highest standards of integrity and conduct from its partners. No gifts (other than advertising matter of modest values such as calendars and diaries), or favors should be offered to an employee of GIR or to friends or family of employees.

Contracting

GIR will issue a purchase order / contract for all products and/or services to all partners. Work should not begin until a formal purchase order/contract is received. Partner performing a service or supplying products without the proper authorization would do so at its own cost and risk.

Confidentiality

GIR will treat information received from Partners in a responsible fashion, and expects Partners to treat information received from GIR in the same manner. Partners should not disclose GIR as a customer, documentation received from GIR or release information about relationships with GIR without written consent.

Partner Disengagement

GIR reserves the right to cancel all orders and/or contracts with a partner in cases where there is an unethical practice used, code of conduct violation, partner bankruptcy or insolvency, ownership transfer and/or any other reason deemed fit for disengagement. GIR would follow a structured approach for disengagement to ensure the smooth transitioning where separation becomes inevitable.

Partner Grievance

GIR's Partner grievance process ensures a Partner's ability to access GIR's corporate assurance group and leadership to address concerns, grievances, or complaints relating to the contracting award process for products or services, or in general.

A Partner can file a written grievance using the vendor care form stating all facts and concerns. Grievance may also sent via e-mail to vendorcare@girlogistics.in or corporate@girlogistics.in

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